BiteWindow
Support

How can we help?

Most questions are answered below. If yours is not, write to us and a human will reply.

Common questions

What is solunar theory?

It predicts when fish and game feed hardest, based on where the moon is. Feeding peaks around the moon's overhead and underfoot transits — those are the major windows — and around moonrise and moonset, the minor windows. Activity is generally strongest near the new and full moon.

It is a guide, not a guarantee. Weather, pressure, season and water conditions all matter too.

Does it work with no signal?

Yes. The solunar windows, day rating, activity chart, moon phase and the sun and moon times are all calculated on your phone. They need no internet, ever. Only the optional weather and tide extras use the network.

The times look a few minutes off

Check the location the app is using — solunar and sun/moon times shift with longitude, so a spot 50 km away really does differ. Tap the spot name at the top to switch or correct it.

Also check your phone's time zone is correct. The engine is checked against US Naval Observatory tables and agrees to within two minutes, so a larger gap is nearly always a location or time-zone mismatch.

What does the number out of 100 mean?

It is a single score for how promising the whole day looks — it blends how strong the day's windows are with the moon phase. Higher is better. The stars are the same number, rounded, so you can read it at a glance.

Weather or tides will not load

Those two features need a connection — everything else does not. If you are offline the app shows the last reading it cached and marks it as cached rather than pretending it is current.

Tides come from the US government tide service and cover US coastal stations only. Inland spots and spots outside the United States will not have tide data.

I paid for PRO but it is not unlocked

Open the app while online and give it a moment — it re-checks with Google Play and restores automatically. If it still has not unlocked, make sure you are signed in to the same Google account you bought with.

Still stuck? Write to us with the order number from your Google Play order history and we will sort it out.

What do I get for PRO, and is it a subscription?

It is one payment. Never a subscription. PRO adds any future date, current weather with a 5-day forecast, US tide times, and unlimited saved spots.

The free tier keeps today plus the next two days, the activity chart, moon phase, sun and moon times, and one saved spot.

Why does it want my location?

Solunar times depend on where you are. The app asks for approximate location only, never precise. You can refuse and type your spots in by hand instead — everything still works.

Your location does not leave the phone, except that if you use weather or tides, a rough coordinate goes straight to those public services so they can send that spot's data back. See the privacy policy.

How do I delete my data?

Uninstall the app. Your spots and settings lived only on your device and go with it. There is no account to close and nothing stored on our side.

Before you write

These details let us answer in one reply instead of four:

  • Your phone model and Android version
  • The spot you were looking at
  • What you expected, and what the app showed

We answer within one business day.

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